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Firstsource Solutions

Engaged employer

Good - Senior Customer Service Representative Firstsource Solutions Employee Review

3.0
28 Mar 2024
Recommend
CEO approval
Business outlook

Pros

It has a good incentive plan

Cons

Politics, No growth Shift timings Management

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find our incentive plan to be beneficial. Regarding politics, we are committed to training our management team to promote fairness and equality throughout the organization. We understand that professional growth is crucial, and we continuously work to provide growth opportunities for our employees. Shift timings are structured to meet our business needs, but we strive to balance operational requirements with employee preferences whenever possible.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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