Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      CSA - Senior Customer Service Associate Firstsource Solutions Employee Review

      4.0
      3 Apr 2024
      Senior customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly people in zone adaptability is fast

      Cons

      salary hike is very low

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We’re glad to hear that you find the people in your zone friendly and that adaptability is quick. We understand that salary hikes are a significant concern, and we want to acknowledge that our salary adjustments are based on company standards and individual performance. We continuously review our compensation practices to ensure they are fair and competitive.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 June 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Senior Customer Service Associate reviewsFirstsource Solutions review