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Firstsource Solutions

Engaged employer

Decent place to work - Customer Service Representative Firstsource Solutions Employee Review

4.0
3 July 2024
Recommend
CEO approval
Business outlook

Pros

The operations team is good

Cons

Salary is below par compared to other companies

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Firstsource Solutions Response
1y
We appreciate your feedback and are pleased to hear about the positive aspects of working with us. We are delighted to know that you find the operations team to be good. We value the hard work and dedication of our teams and are committed to supporting them in their roles. We regularly review our salary structure to ensure it aligns with industry standards and reflects the value of our employees’ contributions.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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