8 July 2024
Firstsource Solutions Response
1yThank you for sharing your experience at Firstsource. We're glad to hear that you found our pay to be above average for the area. However, we're sorry to hear that you felt our targets were too demanding and contributed to stress and high turnover. While we do have high targets to provide the best service possible to our clients, we understand that finding a balance between challenging goals and maintaining employee well-being is essential.
Our colleagues play a crucial role in helping us deliver exceptional service to our clients, and we're grateful for their hard work and dedication. We also recognize the importance of providing support for our employees, and we have resources in place to assist those who may be experiencing stress or other challenges. We appreciate your feedback and will take it into consideration as we continually evaluate our practices to ensure a supportive and balanced work environment.