Strict with low pay - Technical Support Specialist Firstsource Solutions Employee Review

Hello! Thank you for taking the time to share your feedback. We are happy to hear that you enjoyed your work from home environment and leadsership as we strive to promot a culture of work-life balance and inclusion, even in the remote space. We hear your thoughts on our pay scale, and although we continuously monitor our hourly and salary rates to remain competitive, we value feedback like yours when making pivots in our structures. Although we do adhere to carefully monitored client protocols to ensure protection of confidential data and deliver the best quality of work, even in a fast paced environment, we do our best to ensure all new hires are provided with the necessary tools, resources, and support to assist in regulating challenges that may arise. As a current employee, we encourage you to reach out to your leadership or HR team if there is any concern raising the need for immediate attention or intervention. Thank you again for taking the time to leave a review.