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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      ok - Customer Support Associate Firstsource Solutions Employee Review

      4.0
      1 Dec 2024
      Customer support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      can have promotions based on skills

      Cons

      promotions are completely biased to favorable candiates

      avatar
      Firstsource Solutions Response
      1y
      Thank you for sharing your thoughts with us! We’re glad to hear you recognize the opportunity for promotions based on skills, as fostering growth and recognizing talent are important to us. We’d like to assure you that our processes are designed to be transparent and based on merit. We strive to ensure every employee feels valued and has a fair chance to advance based on their performance and contributions.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      23 June 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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