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Firstsource Solutions

Engaged employer

Fun people, bad culture - HR-officer Firstsource Solutions Employee Review

3.0
16 Jan 2025
Recommend
CEO approval
Business outlook

Pros

HR team in Derry where amazing! Very helpful and knowledgeable. HR manager in Belfast was clueless and a bully.

Cons

GM was negative and clicky.

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Firstsource Solutions Response
1y
Thank you for sharing your feedback. We're pleased to hear you had a positive experience with our team in Derry. However, we're disappointed to learn about your negative interactions in Belfast and with the GM. We take reports of bullying and unprofessional behaviour very seriously and will investigate these claims to ensure that our workplace remains respectful and inclusive. We're committed to providing a supportive and positive work environment for all our colleagues, and we'll use your feedback to help us identify areas where we can improve our leadership practices.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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