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Firstsource Solutions

Engaged employer

Best place to work - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
2 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Support seniors and managers Good incentive monthly

Cons

Base salary is pretty low but you can achieve unlimited incentive

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that you appreciate the work-life balance, support from seniors and managers, and the opportunity to earn good monthly incentives. We follow company standards, but we ensure that employees have the potential to maximize their earnings through performance-based incentives. We also appreciate your kind words about management and their efforts.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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