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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      One of the best bpo service based company - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      5 Mar 2025
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Financial security the company offers is a benefit for employee

      Cons

      Rotational shifts which is mandatory

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're glad to hear that you appreciate the financial security Firstsource provides to employees. We understand that rotational shifts are a challenge, but they are necessary to meet business requirements. We continuously explore ways to enhance employee benefits.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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