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Firstsource Solutions

Engaged employer

Call centre standard - Customer Service Representative Firstsource Solutions Employee Review

2.0
17 May 2025
Recommend
CEO approval
Business outlook

Pros

There were no pros at this job, just that its an income

Cons

It’s a very depressing work environment

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Firstsource Solutions Response
1y
Thank you for taking the time to share your experience. We’re sorry to hear that you found the work environment here to be negative. That’s certainly not the experience we want for our colleagues. We’re actively working to create a more supportive and engaging workplace, including regular wellbeing and team engagement activities. We appreciate your feedback and wish you all the best for the future.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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