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Firstsource Solutions

Engaged employer

... - Customer Service Associate Firstsource Solutions Employee Review

4.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

Very nice atmosphere and environment

Cons

Less package and no night shift allowance

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Firstsource Solutions Response
1y
Thank you for your feedback! We’re glad to hear that you’re enjoying the positive atmosphere and work environment — fostering a supportive and engaging workplace is something we truly value. Salary packages are structured based on role, experience, and market benchmarks. Night shift allowance eligibility varies depending on the process and shift timings, and we aim to ensure fairness in its application.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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