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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Okay place to work - CSA - Customer Service Associate Firstsource Solutions Employee Review

      2.0
      8 July 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      people are friendly at the company

      Cons

      They let you go easily

      avatar
      Firstsource Solutions Response
      10mo
      Thank you for your feedback and for highlighting the friendly environment here, we’re proud of our team culture. We understand that changes can be difficult, and we always aim to handle all transitions with fairness and respect. We appreciate your feedback and wish you success in your next steps.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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      Firstsource Solutions reviewsFirstsource Solutions CSA - Customer Service Associate reviewsFirstsource Solutions review