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Firstsource Solutions

Engaged employer

A great place to grow and learn - Customer Service Associate (CSA) Firstsource Solutions Employee Review

4.0
24 July 2025
Recommend
CEO approval
Business outlook

Pros

The onboarding process is smooth and helps new hires adjust quickly . Supportive team environment , Good training process , Respectful culture , Skill Development, Carrer exposure , Timely feedback .

Cons

Limited flexibility in work shifts can affect personal commitments .

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Firstsource Solutions Response
10mo
Thank you for sharing your experience! It’s great to hear that you found the onboarding process smooth and supportive, with good training, a respectful culture, and timely feedback. These are key elements that make the transition for new hires easier and contribute to overall career development. Balancing business needs with employee well-being is always important. Activities that build team connection and make the workplace more engaging can boost morale and motivation.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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