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Firstsource Solutions

Engaged employer

Company review - Process Leader Firstsource Solutions Employee Review

5.0
28 July 2025
Recommend
CEO approval
Business outlook

Pros

I have started in this role roughly a month ago and I am happy with the level of performance my team is delivering. The role has allowed me to interact more with stakeholders and get a deeper understanding of business dynamics. Being into the role allowed to get in-depth information around different campaign which I had limited information about in my previous role.

Cons

There are no cons in the role as such.

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Firstsource Solutions Response
10mo
Thank you for sharing your experience. We’re glad to hear that your new role has given you opportunities to engage more with stakeholders, gain deeper insights into business dynamics, and explore different campaigns in greater detail. It’s also encouraging to know you are happy with your team’s performance. It’s great that you haven’t experienced any cons so far, and we appreciate your recognition of the supportive staff across functions who are always willing to help.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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