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Firstsource Solutions

Engaged employer

Good but too much work - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
31 July 2025
Recommend
CEO approval
Business outlook

Pros

Good for learning for freshers

Cons

Can be very frustration by demands

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Firstsource Solutions Response
9mo
Thank you for sharing your experience with Firstsource. We’re happy to hear that you found the company a good place for freshers to learn and gain valuable experience. We understand that at times the demands of the role can be challenging, and we are continually working to balance performance expectations with adequate support to ensure employees can thrive while maintaining their well-being

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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