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      Firstsource Solutions

      Engaged employer

      Firstsource Solutions reviews

      Empowering Environment with Strong Leadership Support - Process Leader Firstsource Solutions Employee Review

      5.0
      6 Aug 2025
      Process leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive leadership team that encourages innovation and ownership. Clear career progression paths and regular feedback from managers. Collaborative work culture with cross-functional exposure. Strong focus on employee well-being and work-life balance. Opportunities to lead impactful projects and drive process improvements.

      Cons

      Some internal processes can be slow to adapt to changes.

      avatar
      Firstsource Solutions Response
      10mo
      Thank you for sharing your experience. We’re delighted to hear your positive feedback about our supportive leadership team, clear career progression paths, and collaborative culture. It’s great to know that our focus on employee well-being, cross-functional exposure, and opportunities for innovation are making a meaningful impact.

      Explore other reviews about Firstsource Solutions

      5.0
      4 Dec 2025
      Patient advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      18 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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