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Firstsource Solutions

Engaged employer

Horrendous turnover - Customer Experience Manager Firstsource Solutions Employee Review

2.0
12 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Very fast paced and dynamic

Cons

Turnover created too much instability

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Firstsource Solutions Response
7mo
Thank you for sharing your feedback. We’re glad to hear you appreciated the fast-paced and dynamic environment here. We recognise that turnover can create challenges, and we continue to focus on supporting, developing, and retaining our people, who are at the heart of everything we do.

Explore other reviews about Firstsource Solutions

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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