Great company overall, Training is Horrible and Collections id the worst Department - Sr Collections Specialist Fiserv Employee Review

Where do I begin? There is no training by HR; your co-workers become your trainers. Depending on your department, most supervisors are great. Collections is different. They consider that production and will micromanage you consistently. Management is a joke. Some supervisor are great while others just sit at their desk and monitor what you do and write you up instead of offering to assist. They shift you to your coworkers. There are several systems to learn.