2.0
2 Nov 2021
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
None anymore as they only care about building a pretty new office and forcing head reduction so they can staff it with NJ residents for tax break.
Cons
Since Fiserv merged with FirstData they have done nothing but reduce employee headcount, increase workload, fail to build proper support foundation for their flagship products and lie to their employees. Now it’s move to New Jersey or leave the company after being told remote was permanent. Now that option is off the table for some and more layoffs are in process. Their client satisfaction is abysmal and account managers spend their time trying to calm clients and put out fires rather than being proactive.