Overall bad, really bad. Don’t let any recent positive posts fool you. It is pretty much at “Better..com” status now.. - Anonymous employee Fiserv Employee Review

1.0
11 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Once upon a time there were more than I realized. Then Yabuki left and all of the sudden workers had to pay for work phones. No joke. This was sold as an industry standard but so far no other large companies are pushing this.

Cons

Plenty. Besides having to now pay for a work phone or risk being on the next layoff list good old Frank has turned it up a notch by forcing tenured staff to relocate and go into an office (citing that is what clients want which is embarrassingly laughable. Clients couldn’t care less as long as their needs are addressed in a timely manner. Good luck with that from India or Costa Rica!). So much knowledge heading out the door on a daily basis it is scary. Clients are paying very close attention and bringing this up.. Middle management is hamstrung by the edicts from C level. Questions from the rank and file are met with no reply. Any new position has to be filled in Berkeley Heights, NJ which is laughable. A Support person making maybe 50-60k per year can’t afford to live anywhere near that super affluent area. Put the pipe down Frank. His legacy will be the demise of a successful Fintech. This is a fact.

Explore other reviews about Fiserv

5.0
22 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a Good Place to work

Cons

Work - life balance is minimal

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

403
See reviews by: Helpful|Rating|Date|All