The place drives me to drink! - Client Support Analyst Fiserv Employee Review

1.0
15 Dec 2010
Recommend
CEO approval
Business outlook

Pros

The company is always hiring in some place. In the area there is not many employers that are as steady as this one. Steady meaning it, it doesn't look like it is going to close its doors anytime soon.

Cons

For a well known company world wide, it is ran terribly. Management needs some serious improvement. Management relies more on statistics and what numbers are on a report that ensuring the employee morale is where it should be. Rather than help employees learn and prosper, employees are looked at as a number. For too long this company has been one of the only good paying companies in town. So now they just turnover people and hire new. Which is never good. There are the "20 year-ers" that live high on the hog and don't do anything. Rather than release software that works, they release stuff on a shot-gun pace. Half the time the releases are worse than the previous one. For a software company, their quality control is worthless. In some cases software is released to clients that the people on support haven't even seen before. Bottom line.... too many chiefs and not enough indians!

Explore other reviews about Fiserv

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team atmosphere, bonus, pay

Cons

Long work hours at times

4.0
2 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Pay is decent, great team mates

Cons

New CEO is ravaging the company from inside out. Layoffs, frozen job postings, and revoking all WFH privileges.

403
See reviews by: Helpful|Rating|Date|All