Pros
They encourage development and will provide resources as best as possible to help develop technical knowledge. Do utilise internal resources to develop professional skills as well. Excellent opportunity to work with big name clients and work on large scale projects within L&D. There's a strong opportunity to earn if you're one of the (very rare) team members to hit target. Excellent people in the organisation who really work hard to make things happen. Faculty are also very talented and deliver very high quality training. Make the follow up piece easy.
Cons
CEO is extremely far removed from the business and reality in general. Very self centred and egocentric. Talks about himself more than the business. Doesn't sit in the heart of the business (UK) and is distant from the day to day happenings. This leads to top-down directives being unhelpful and misguided, typically applying further unnecessary pressure. Staff turnover is ridiculously high. Something in the arena of 50% per annum for the sales team. Probably closer to 30% business wide. Highly inefficient. Leads to lot of morale issues. Commission scheme is more of a risk mechanism for the business. Skewed heavily in their favour. Landing on 90% of target will result in you achieving 25% OTE. Targets are not usually issued until end of Q1 and are then a moving target throughout the year. Scheme is over complicated, very opaque to calculate and can be subject to management whims. Team turnover resulting in client reallocation again affects this even further and is a quarterly occurrence. Lack of clarity from senior management on how they wish to lead the business and achieve growth. There are persistent calls to expand the client base, however no investment in the team or marketing strategy - just focus on developing heir traditional qualification platform. Innovation is almost non-existent in the e-learning platform and bespoke classroom training. Clients cry out for this annually, yet there is never a response. Furthermore, the sales team has shrunk significantly over the last few years without any new investment - CEO has a very precise and naive vetting process. Strong focus on 'advisors' who will try to 'stop the bucket leaking' and no new business hunters. This leads to the revenues in the UK having either stayed static or declined over the last 4 years. Naturally, this feeds into the targets for the sales team which has been a 12% growth on prior year client spend. Given that most PY spends are in excess of 2M+. you're looking to find approx. 250k of new business with little support with the assumption of every other piece of last year's business repeating to hit target. Poor motivational approach from senior management. Very tight when it comes to staff events. CEO even complained at £60 of beer being spent across two social events in the office. Lack of progression in the sales team. There is the opportunity to work with larger clients, however once you manage them, there's no additional scope for growth. Very flat team with no innovation to grow.