Incompetent, Shady Management - Personal Trainer Fitness Connection Employee Review

1.0
23 May 2017
Recommend
CEO approval
Business outlook

Pros

Free gym membership. That's literally about the only pro working at this place. Also met some cool clients who ended up staying with me

Cons

Management lies at hiring 16/hr goes to 12 a session. Explanation is sessions are only 45mins but that's a lie they sell clients a full hour and that's what's expected Free work, don't respect trainers time. All of the trainers had numerous paychecks where sessions were missing. Had 20+ on a single pay cycle before Managers won't notify trainers if there's an issue with a clients account. So end up doing numerous free sessions and don't see until the paycheck Management tries to make trainers perform numerous tasks outside of job description. i.e. Selling pt packages to make them commission. commission to trainers never payed out. Weirdest most awkward work environment I've ever been in. Management never introduces themselves or speaks only for a favor or issue.

Explore other reviews about Fitness Connection

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

The company is always trying to improve both internal staffing conditions and stay competitive. They constantly try to do right by their employees and customers. My peers all have raw potential, and the company has great managers that are able to see that potential and develop staff further from club to corporate.

Cons

Sometimes there's a lot of moving parts due to new initiatives. However, that's expected at ever company Needs more consistency.

1.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The only pro is that you get a free gym memberhsip

Cons

Upper management does not communicate properly or take ideas from the demographic they are wanting to cater to. Toxic work environment when it comes to hitting KPIs no proper training and development just told to hit the number or else. Even though you hit the goal to make money it’s never a great job it’s just a do better next time. No celebrations no acknowledgment for going above and beyond goal targets for the month. Force you to follow a process that most guest/members don’t enjoy and if you don’t you get in trouble. Health benefits are absolutely atrocious. They don’t even have this website updated correctly because Patrick has not been CEO for 2 years.

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Fitness Connection Response
1d
Thank you for sharing your feedback and for being part of Fitness Connection we truly appreciate it. We’re glad you enjoyed the complimentary membership, but we’re sorry to hear your overall experience didn’t meet expectations. Creating a supportive, respectful workplace with strong communication, growth opportunities, and recognition is important to us. Over the past few years, we’ve made improvements to leadership development, onboarding, and team communication and we’re continuing to build on that. Feedback around recognition and appreciation is especially important to us, and we’re actively working to do better. We value honest feedback from current and former teammates it helps us grow and improve. Wishing you all the best ahead, Fitness Connection People Team
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