Keyholder - Keyholder Five Below Employee Review

5.0
1 Dec 2017
Recommend
CEO approval
Business outlook

Pros

Everything about this job is pros really! Super easy. You can get promoted and move up really fast as long as you are doing your job. Management is great!

Cons

Emails. You have to get at least a 20% in emails every week and sometimes can be difficult because a lot of customers want to get in and get out or consider Five Below emails spam. Sometimes one of our shifts would get taken if we didn’t hit 20%

Explore other reviews about Five Below

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Fun environment Fun coworkers Always something new to discover

Cons

Low pay Not enough hours

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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