Low quality products/employees - Sales Associate Five Below Employee Review

1.0
3 Oct 2012
Recommend
CEO approval
Business outlook

Pros

- Inexpensive products Each item is under $5, good assortment of products Great place to bring your kids to get them excited - Most of the employees are willing to give you their employee discount ID if management is not around - Long store hours - Your uniform consists of t-shirt and jeans

Cons

- Training is almost non-existent. Upon hiring, you are put on a register with a 10 minute crash course on how to use the system. After that you're on your own - Discouragement, put downs, and demeaning behavior when you make a mistake - Employees will openly disrespect customers they don't like. These same employees are the ones that completely disregard the 5-Below employee code of conduct (wearing facial piercings, pocketing loose items, using profane language in the presence of customers, etc) - Management consists of a manager, assistant manager, and a few 'key holders'. The management will generally hang out in back while they stick the new associate up front by themselves - No career advancements. You'll be lucky to get 10 hours a week.

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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