Good to work at, but they need to fix some things - Freight Crew Leader Five Below Employee Review

4.0
21 Feb 2013
Recommend
CEO approval
Business outlook

Pros

Great discount, Hard work usually means more hours, able to help customers more than a big retail store

Cons

Overhiring, Hours sometimes are based on email capture, Promotions are handed to wrong people (there are exceptions, sometimes the right person gets it), Stores get same amount of hours, not based on store volume

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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