Good culture and straight forward retail - Store Manager Five Below Employee Review

3.0
7 June 2019
Recommend
CEO approval
Business outlook

Pros

The pay is decent for store manager and you get to focus on just product and service. There is no worries about selling bs warranties or credit cards. The DM's and regionals I have met are good people who provide good feedback.

Cons

Payroll - Payroll was tight before and then they went to a new model that is basically ludicrous. I have been in retail a while and I am used to running light but it is not even reasonably practical to run with the hours I am expected to. There isn't even any time to recover stores properly or to work freight properly let alone do their "world recoveries." The new labor model makes me contemplate leaving while I enjoy most other aspects of the job. The benefits are also pretty mediocre but not awful. The bonus program is garbage for the store manager level, almost to the point of insulting.

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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