Great, easy first job. - Key Holder Five Below Employee Review

3.0
14 June 2013
Recommend
CEO approval
Business outlook

Pros

Fun work environment. Low stress job. There is high turn over so for the most part there are opportunities for advancement.

Cons

Low income and hours. Unfair management. Irate customers are an average sight due to complaints about broken merchandise.. most of the time they just need to be shown how products work.The general managers are incompetent and usually leave most of the work for assistant and part time managers while they reap all the benefits. District management varies but for the most part pleas from staff remains unheard despite how many times complaints are brought up. It's very hard to consult with the general managers about issues because they are the ones making the schedule, therefore, the possibility of hours getting cut due to personal feelings is high - happens a lot.

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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