Not what it once was. - Store Manager Five Below Employee Review

3.0
28 Aug 2022
Recommend
CEO approval
Business outlook

Pros

During Pandemic, company took care of everything, everyone.

Cons

Upper management no longer cares as much as they use too. Year after the shut down, things changed. Work life balance is almost non-existent. When I was there, average week was 60-70 hrs on salary. DM, started making issues of small things because of new Regional Director wanted changes. DM lost 6 Managers within 6 months of my resignation in the District. I would have never left had it not been for him, and the Regional Director at the time. Spent 7 years, never written up, made 80% of my goals for those 7 years and had to fight for my last raise. When I left, no one even cared enough to conduct an exit interview as to why I was leaving. Believe Upper management has lost touch with what was important at five Below.

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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