E- Mails - Anonymous employee Five Below Employee Review

1.0
20 July 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This business has shown me no Pros.

Cons

Asking for a person's e-mail is time consuming. The Company wants you to get the customers in and out as fast as you can, but, you HAVE to ask for e-mails. After doing all the necessary steps, like telling the customers about the survey, while circling and writing numbers, the customer is then aggravated. Also, if the customer says no to the e-mails, and you, the employee, do not get enough emails, you get reprimanded. I do not see the fairness in such an impossible task. If a customer wants to give their email, they will, if not, leave it be. The employees also shouldn't be using cheat sheets, for example, if a customer doesn't want to add an email, the employee should not pull out a cheat sheet and input a random email, it defeats the purpose.

Explore other reviews about Five Below

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

definitely loved working here as my first job, the culture is fun and welcoming

Cons

on call shifts were annoying and you had to rearrange your whole day on the off chance you were called in

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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