Don’t work here if you have a life or kids! - Customer Experience Manager Five Below Employee Review

1.0
19 June 2025
Recommend
CEO approval
Business outlook

Pros

Advanced fast, but only because they couldn’t keep people

Cons

They never trained me, but constantly told me how I was wrong. I had an emergency with my son, and called the manager of the store. She told me to “just deal with it, because she wasn’t coming in”. He was admitted for trying to harm himself, and I was stuck at work. THEN, the district manager, referred to my son, as an “issue that needs dealt with”. They will abuse you by yelling at you, and guilt tripping you into working your days off, or coming in early, and if you say no, they scream at you. Also, screenshots don’t lie.

Explore other reviews about Five Below

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people, staff, and people to work with

Cons

None I loved it all

3.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

-20% discount -med, dental, vision benefits -20-ish minimum hours per week -genuinely can be a fun store to work in when run well

Cons

-store managers have little to no oversight and cross professional boundaries often - hr is ineffective, document everything yourself, report to the EEOC -growth opportunities in the store are very limited and they will lowball you no matter what you do or sacrifice -crazy turnover because the expectations are unrealistic store managers lie about pay budget to everyone -more likely to hire teens and students because they are easier to take advantage of for little pay, only needs adult for when teens and students cannot work (night shifts, school days) - nearby stores, especially if in a strip mall or shopping center, like tj maxx have higher base pay, better benefits, better security, and more hour availability

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