Worst decision you’ll ever make - General Manager Five Guys Employee Review

1.0
15 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Good food? As long as you don’t mind 2,800 calorie meals.

Cons

This is the worst company you’ll ever work for. Period, bar none. They are thieves, liars, and snake oil salesmen. Their “systems” (the few that there are) are antiquated and ineffective. This is very much the sort of company that’s just trying to make it to the next day with bodies in their stores at least attempting to provide service. There are no background checks (they’ll tell you otherwise, because they do advertise that they happen, but they don’t). Your interview will happen over the course of about ten minutes. You’ll be offered and hired on the spot at an inflated hourly “training” wage that works out only because you’ll be working 60-70 hours per week. That “training” piece is a joke, too. There isn’t any. There are no job aids, no hands on training, not even a single minute budgeted to helping you learn. You’ll be asked (told) to complete videos before you’re so much as scheduled, at home, and come in prepared to work. There’s no follow up. There’s no accountability. It might be an easy thing to prepare, but the food at FG is so inconsistent every day at every restaurant because there are no systems in place to correct it, and no one cares to install them. Did you want to get paid? I hope not, because no one will enter your direct deposit information for months on end. Even if you entered it yourself in onboarding (!), no one will honor it or even recognize that it happened, because there are no systems in place to make sure that that happens. So that means you’ll be dealing with paper checks for awhile, and boy, do they rip you off here. Instead of the standard five, you will be paid TEN days after the hours in which you’ve earned pay. That means instead of a Friday payday, you’ll be paid the following Wednesday. BUT WAIT, there’s more! The company places its own TWO DAY hold on the funds when deposited—not the bank, I promise, and they’ll tell you the same—so you’re getting paid an entire week later than industry standard. They just want to hold on to that money for as long as they can. So you’ve finally gotten that promotion and you’re ready to lead your own shop, right? I hope you didn’t want to keep the same pay, though, because you’ll be offered a salary 1-2% above the 45-hour extrapolation of your AM pay. That’s right, you’ll take a pay CUT to work the same 50-60+ hour weeks, but with added responsibility! You’re really growing. And the list goes on and on—this doesn’t even include the joke that is actually running a Five Guys, and the processes in place. Save your time and apply elsewhere. You won’t regret it.

Explore other reviews about Five Guys

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great entry level first job

Cons

Don’t get pto or vacation time

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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