Crew member - Crew Member Five Guys Employee Review

2.0
17 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Flexible hours, tries to work with your schedule, opportunity to grow, good experience.

Cons

•Scheduling process is outdated and extremely inconvenient, where other companies use apps we use a piece of paper on the wall that may or may not change without any notice • Often understaffed • Employees are often asked to close (4/5pm to 11:30/1am) depending on the business of the day and size of your store, and open (7am/12 pm to 4/5pm)the next day (clopen) • Depending on openers, closers are often left with unprepared food leaving for inconvenient situations. • Having free peanuts means a TON of peanut shells left on tables and floors to be cleaned • Having regular burgers be doubles and little burgers be singles with no signs saying so causes a lot more confusion for customers then you'd expect • No full time other than gm's and above • Lack of benefits

Explore other reviews about Five Guys

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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