i'd rather eat it than work there - Crew Member Five Guys Employee Review

2.0
18 June 2014
Recommend
CEO approval
Business outlook

Pros

You're encouraged to have fun at your job. It's an open kitchen and they encourage this so the guests are entertained and it's a good experience overall. They were very flexible with scheduling at all 3 locations I worked at. The food is actually good quality and fresh, and it's a lot more enjoyable to sell good stuff to people than so-so quality.

Cons

In a training video, one of the company owners actually called his employee base, "these kids." It hit home because that's how I felt working there- like I was expected to be a college KID being halfway supported by mommy and daddy. My location paid shift leaders (key holders, bank drops, food orders, inventory, run whole crew, etc etc) only 9/hr. I stepped down due to my GM screaming in my face, and then I switched stores. After 3yrs at that location I was told that I could not get any more raises- 8.60 was already too close to shift leader wages and that's that. I finally told them I was interested in shift leading again, got it, was guaranteed 40hrs and then given 20.

Explore other reviews about Five Guys

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment that feels like family

Cons

Low wages compared to competition

4.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

They will teach you everything you need to be successful. They have much higher standards than most places, one of the few places I'd have no problem eating at any location. They'll make sure you have everything you need to meet those standards, especially once you get to a management level. They have corporate trainers and the GM at my location was also great. I'm a GM at a different place now and my experience here left me well prepared me for that position.

Cons

Pay. That's the only reason I left, I would have stayed with the company if I could have gotten a raise and I would definitely return if they offered something comparable to what I'm making elsewhere.

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