4.0
1 June 2015
Former employee, more than 8 years
Ballenger Creek, MD
Recommend
CEO approval
Business outlook
Pros
There is definitely room for growth. I started off as crew, became a shift manager, then assistant manager, and eventually general manager. Five Guys really values the quality of their food, cleanliness of the store, and great customer service. It also depends on the franchise owner as well. Mine was excellent.
Cons
While they focus heavily on food safety, customer service, and appearance of the food/restaurant, sometimes the employees voice get lost. Most of the time, corporate only really cares about the numbers. But isn't that with every business? Also you are going to hear, from the customers, a lot that the food is too pricey or greasy. Just a warning.