Family-business - just know that you will have nowhere to turn if you get mistreated - Anonymous employee Five9 Employee Review

This is, first and foremost, a family-owned business, with several of the family in high positions of leadership, friends of the family making up the EA team, and throughout the positions of any influence. Brothers, sisters, spouses, children. There will be no "fair" treatment here, and don't expect those that do you wrong to be held accountable by those higher up that are ALSO part of the clique. It will be difficult to find peace and receive support if you are mistreated by that group because even your last line of defense, HR, is a personal friend hand-picked by the CEO. There are even family members who make business decisions that don't work here, and you'll have to abide by those, too. I had seen some very cruel things take place for favoritism to the family and its friends. You may drive yourself mad dealing with the immense amount of hypocritical corporate politics around the family and the way rules bend around them and those that are close.