Easy pay, incredibly soft culture, 2-3hrs/week of work if smart - Senior Solutions Consultant Five9 Employee Review

1.0
23 July 2025
Recommend
CEO approval
Business outlook

Pros

Functions like a very typical Californian company, highly inclusive and understanding which works to their detriment because incredibly mediocre people get brought in and you can easily get away with cruising if you can arbitrage your geographical locality with other team members. If you're politically and socially intelligent, you can get away with minimum 2-3 hours of work per week and get paid full salary and bonuses, with PTO. Soft culture enables this and won't change cause everyone is in on it. If you're reading this, know that most of the leadership are dumping stock constantly and never buying.

Cons

Tech debt is hilarious and has been a continued struggle. Nepotism runs wild and pure merit isn't rewarded, you can be a killer performer but won't be recognised. Guys, stop letting in mediocre people, it drags down the company. But if you're not amibitious and after a pay check, this is the place to be. Automate as much as possible and spend time working on side hustles while getting paid for a full 40hr week.

Explore other reviews about Five9

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Treats you great. Control of your own schedule

Cons

Challenging clients, a lot of adversity based on escalation.

1.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Not a single pro, this company is awful

Cons

- Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

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