"FS1: Pioneering Excellence in Customer Service and Order Management" - Customer Service Representative (CSR) Flagship One Employee Review

3.0
7 Dec 2023
Recommend
CEO approval
Business outlook

Pros

Being part of a diverse sales team that values collaboration is enriching. The inclusion of both men and women brings a variety of perspectives and skills to the table, creating a dynamic and vibrant work environment. The collaborative spirit enables us to learn from each other, share insights, and collectively contribute to the success of the team and the organization as a whole. As an account manager, effective task management is achieved through collaborative efforts with my peers and the Senior Manager, particularly when overseeing the accounts within our purview.

Cons

Supervising delayed orders, particularly those with no available units. Account managers will be held accountable for delayed refunds, resulting in DQs (Disqualifications) against their performance records.

Explore other reviews about Flagship One

5.0
20 July 2025
Recommend
CEO approval
Business outlook

Pros

gives chances to first time working remotely

Cons

nasty customers gives you headaches

1.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Food once a week. Don’t have to take the job serious cause it’s not a real job.

Cons

Ok so I worked here knowing that I was moving to Florida within a year. So I didn’t really care if I got fired. I mean big deal. It’s a job for teenagers, early 20’s. Most people would probably never put on their resume. I know I wouldn’t. More of an embarrassing type of job if people really knew what you did. Rip off people all day is basically what you are doing. You’re selling bad auto parts to people. Then they get mad and call you to curse you out that their part doesn’t work. This is how your day literally goes. It’s sad if you care about people. Again, I just needed a meaningless job that I didn’t have to really take serious with decent pay. I didn’t event make it the full year. Maybe 7 months. It’s was just too bad and messing with my mental health and that’s with not caring at all about that job or losing it. If you’re 22 or younger. Go for it. I was 32 at the time. Way too old for this. Honestly no age should work here but if you have nothing else going on and you need to pay some bills, then get in and get out. Do not work here for more than a year. Oh plus no benefits. Good luck.

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