Flagstar only cares about the bottom line. - Customer Service Representative Flagstar Bank Employee Review

1.0
28 Oct 2019
Recommend
CEO approval
Business outlook

Pros

As it’s a bank we get all the government holiday off that’s a plus.

Cons

Flagstar doesn’t care about their employees. The work life balance is horrible. If you ever happen to use a sick be ready to have they held over your head. They offer 1 hr lunch as your only break in 7.5 hour shift but due to not having enough work to handle the increasing workload they mandate OT and short the lunch to 30 mins. There is no breaks scheduled at all. Management will be honest and say how people leave during training for better opportunities. Flagstar’s processes and procedure are backwards and completed makes doing your job very difficult.

Explore other reviews about Flagstar Bank

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very knowledgeable and helpful people who are experts in enterprise systems

Cons

N/A during my time with the company

1.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Clients are amazing. Made some real friends.

Cons

No advancement. Will promise you the world to get you to stay. Ask you to give as much notice as possible when you are leaving but will find a ridiculous reason to fire you. Never hitting financial targets so no bonuses. Terrible branch management.

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