Overall great but still room for improvement - Customer Support Associate Flatiron Health Employee Review

Smart, kind colleagues that all care about the work Inspiring mission Flexibility New CEO/COO have a direction No toxicity

There are constant changes - reorgs, layoffs, new leadership, etc. Some things are unnecessarily complex and cumbersome but the new direction is focused on tackling this Limited promotions and opportunities for career advancement in general

Flexible work, anytime and anywhere. Flexible number of hours. Meaningful work. Good managers.

Terrible pay and poor career opportunities. No raises have been given for nearly 6 years, during which time cost of living has soared 35% or more, and during which time they've actually reduced benefits (decreased bonuses and continuing education fund). There is no financial incentive to work beyond the bare minimum because of the terrible pay and lackluster bonuses. I applied to a higher level position which perfectly matched my background and experience; despite working for them (without a raise) loyally with quality work for 5+ years, I didn't even get an interview. There is just no future at this company.