Great service concept undermined by manipulative management - Events Coordinator and Retail Associate Fleet Feet Employee Review

3.0
9 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Please note this review only pertains to West Hartford Location. Customers are great, the running community as a whole is wonderful. The discounts and access to running companies and great gear is tremendous, and the perks make up for the underwhelming salary Industry people (sales reps from brands etc) are wonderful, and bring a lot of fun and life to the store. If this is a career goal for you, Fleet Feet is a fantastic opportunity to expose yourself and network.

Cons

Please note this review only pertains to West Hartford Location. Owners are two-faced, to a damaging degree. This leads to unstable work environments, and puts unnecessary stress on employees emotionally. Providing customer service and selling shoes should not be subject to this type of work environment. Financially, there is no way to have this be your only source of income, even as a full-time employee working weekends and holidays.

Explore other reviews about Fleet Feet

5.0
3 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment and amazing people.

Cons

Busy rushes of customers, emphasis on sales goals being met by individuals.

4.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Good discount, energetic and kind staff

Cons

Training needs to be streamlined; digital operations is fragmented for such a future/tech-forward company. management/full time workers seem stressed. No office space for any kind of deep work for marketing, operations, and management roles. Im sure I would cherish my work from home days if I were in a higher up role

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