Company that really does not care about you - do not apply here! - Anonymous employee Flexport Employee Review

1.0
26 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

like any tech company, some perks

Cons

- they do not care about your career growth. the only thing they care about is making sure you do the data entry work if you are in operations; whether its in data ops, finance ops, etc, you are paid minimum wage. the company has no future given the lack of empathy from managers and executives. They do manager trainings but there are no good managers. THese managers are all 28 and know nothing about managing people at all. In addition, how do people get promoted? there is no structure for career advancement so naturally, favorites are always going ot get promoted.

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Flexport Response
8y
Ryan Petersen here, CEO of Flexport. Thank you for taking the time to provide us feedback. We care a tremendous amount about the career growth of all of our employees, at every level of the company. While many entry level jobs at Flexport do indeed start with data entry - we are always clear about that in our interview processes. Supply chains run on accurate data. Rather than doing data entry with lower cost offshore operations, we prefer to hire talented people from top universities in the regions where our customers operate. We do this explicitly because we do care about the career paths of our people, and want to create opportunities beyond data entry for the team. Today's data entry team members at Flexport are tomorrow leadership. People who joined Flexport as individual contributors now run important parts of our organization, including some of our largest regions. Our newest offices in Chicago and Hamburg were founded by leaders who joined Flexport as a Sales Development Representative and an Account Executive. Employees at every level are encouraged to join in the founding of new offices. And while nobody who joined in a role doing mostly data entry has yet been the founding GM of a new office, when we look at the many of the stars that emerged from that program, we know it's only a matter of time. At Flexport we believe in cross functional work, so we love generalists and people who are good at working across disciplines. We invest a great deal in training and leadership development at all levels of the organization to equip our managers with the skills they need to lead these cross-functional teams. We've created a Global Rotation Program, to give managers the kinds of diverse experiences and well-rounded skill sets needed to manage cross-functional teams. This program, and the leadership opportunities it enables, represents a tremendous life and career opportunities that our people love. Employees at every level are encouraged to rotate to a new office or discipline within the first 18 months of joining. With 11 offices in some of the world's greatest cities including New York, Amsterdam, Chicago, Hamburg, Los Angeles, Shenzhen, Atlanta, San Francisco, and Hong Kong, few companies can match the depth and breadth of global opportunities we provide for our people. Logistics is the circulatory system of the global economy. Flexporters get the opportunity to see learn how the worlds economic infrastructure really works as we help our customers run better businesses. Working here provides some of the greatest learning opportunities you'll ever find. It's why almost nobody ever leaves. We're all too fascinated by all the madness we've discovered in the depths of the world economy, and convinced we can actually use technology to make the world a better place. Rather than hear about it from this person or even myself, I encourage you to come get to know us to learn for yourself the kind of culture of opportunity we're creating. We do pay well above minimum wage and offer stock options and a number of great benefits to help you learn and grow like our book program which allows you any books you want for your personal or professional development. As always when a former employee doesn't see things the same way that we do, we have to be sorry that it didn't work out, wish them the best, and keep capturing feedback to do better.

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CEO approval
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Pros

Very good leadership and flexible

Cons

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5.0
21 May 2026
Recommend
CEO approval
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Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

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