Don’t be fooled by smoke and mirrors. - Global Customs Associate Flexport Employee Review

3.0
13 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Cool offices in prime locations. Most benefits that have been gone during the pandemic (free lunch, donuts, etc.) Semi-flexible PTO and free health insurance.

Cons

Some of the managers have very toxic attitudes towards work. They expect you to normalize working 10+ hours a day in the name of productivity, just because they do. This isn’t healthy and will lead to burnout. Definitely some egomaniac managers there with absolutely no life outside of Flexport, and it shows. They’re so obsessed with working for Flexport that they don’t even realize how ridiculous and sad they look. They don’t take time off because they have so much backed up work. They have so much backed up work because they are understaffed. They are understaffed because they under-hire and claim “it’s not in the budget” but then they’ll stretch the staff they already have thin. Work hard enough and you’ll get promoted quickly to another role with a below average salary. Eventually there won’t be any room for growth, so you’ll be forced to either be content with substandard annual raises or go somewhere else. Culture emphasizes spending all your time with your coworkers, at work and outside of work. They just want everyone’s lives enmeshed so that it’s harder to leave. C-Suite is out of touch. Too much constant change and confusion. People’s roles constantly change. Every role is 90% mindless tasks that are less than school ability. Sudden layoffs, fake D&I initiatives, lots of useless meetings. Hiring entry level people and offer “cool” perks so they can pay them less. No 401k match. They position their offices in prime locations (places where many of their employees cannot afford to live) and they have to pay for parking or transit. Hit $1B and have employees $250-1k.

Explore other reviews about Flexport

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Very good leadership and flexible

Cons

Not enough growth, or knowledge regarding logistics

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Lots of really smart and nice people at the company. The culture has improved a lot recently. There's a good amount of room to develop and jump on things that you might not be exposed to in other companies.

Cons

The company moves a little too fast at times and maybe overlooks things that are working well and don't necessarily need to be changed for "efficiency" at the risk of doing things incorrectly. It can be hard to move up in some departments. work/life balance varies a lot by team.

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