wack - Customer Success Manager (CSM) Flocabulary Employee Review

Amazing down to earth team

Bought by a new company, and all of the former employees are gone!

-Great company mission - rewarding -Unlimited vacation after 1 year of working with company -Casual dress code

-Unfair treatment around promotions/raises/new titles (favoritism)- very inconsistent across org -Company is growing really fast - lots of new hires over past year who are not properly trained and on-boarded on current company structure, internal processes, how departments communicate/work together, internal systems and the product itself (especially leadership/managerial level positions)! This has complicated and interrupted workflow countless times across the entire organization. -Limited room for career growth -Unimpressive holiday pacakage. For example: never have off Veterans Day, very mediocre summer Friday policy (especially for a startup/tech company) with only 4 summer Fridays the entire summer. -Work-life balance - most employees stay late/are expected to stay late (at least it feels this way). On Fridays no one leaves early, ever. This is weird for a startup considering most NYC Corporate companies encourage employees to leave early on Fridays. Office doesn't clear out on Fridays until 7pm. -No transparency from management, lots of secrecy -Mediocre annual raise package -Management is never in the office - or if they are, they don't make their presence known. For such a small company, this greatly affects morale and gives off the sense that management doesn't care about the company/employees