Pros
Most Enjoyable Part of The Job? - The paperwork. I enjoyed being behind the scenes of setting up deliveries, doing audits, making sure all the paperwork is filed and organized. - Learning how to drive a sit down/stand up lift, operating a stock picker and an electric pallet jack. - The people I’ve met working here - Seeing how happy the customers or contractors are with our service when everything is done the way it should be.
Cons
The Hardest Part of The Job? - Being short staffed in the warehouse. F&D is huge here and we have an abundance of business from multiple companies and customers. It is extremely difficult to provide top tier customer satisfaction when we only have two people working in warehouse and we have multiple check-ins which results in an hour or two hour wait. - I appreciated my supervisor and manager because they were always there and always had my back when they could. The other managers liked to pick favorites, sometimes stand around and do nothing, only did their job if corporate was coming for a walk, and was stingy with workers. Like I said previously, warehouse was extremely short staffed and when we needed help, we would call for help from somebody on the floor, a manager or somebody would respond to “not pull sales associates off the floor”. While I understand why they didn’t want us doing that, we strictly only asked when we were drowning with check-ins. Sometimes help wouldn’t even be back there till after a rush. - If you’re a woman and applying to be a Command Center Associate, please we aware that you will be dealing with a lot of men, I dealt with a lot of unwanted flirting which made me extremely uncomfortable. - Pay… I understand we have to meet certain numbers to hit budget but absolutely NO overtime here. If we went over, we would have to clock out earlier or clock in later. The store manager would approve hiring a few part times but wouldn’t give raises to the people who actually deserve it. - Breaks were pretty much non-existent in the warehouse even though we’re legally obligated to them. With how busy and understaffed we were, no one would get breaks until pretty much the end of your shift. - People not doing research. When working at a flooring place there’s a lot of important factors sales associate don’t take into consideration when making sales which makes our jobs harder. Whether it was port who was out of stock or we didn’t have the same dye lot, it was constantly just thrown at Command to “figure out”. However, when I left the store manager has been good about asking the sales associate to explain their mistakes to the customer.