Great University Opportunities - Customer Service Staff Florida State University Employee Review

Great company culture, great worklife balance, amazing opportunities to grow in role and within the team.

The pay isn't so great for OPS positions, but as a first job, it has led to many great opportunities to earn six figure salaries later into my career.

I had a job and could read my books/draw during down time.

Horrible management. Incredibly aloof staff that does not take POC employees seriously. Also, multitude of microaggressions and straight up racism, Plain attempts of treating their staff without compassion and also putting their staff and students in harm's way during FSU's 2025 school shooting. Staff was told to keep working during an active shooting and even after people had been pronounced dead. This is not simply a testing center issue but a systematic concern of FSU's departments. Pay is also mediocre and only went up recently because of consistent complaints from the employees--not because they wanted to. Plenty of inappropriate behaviors were present while I was working there from upper management. Fawning, favoritism, power trips, blurring boundaries, etc. Parking is awful.