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Flutter Entertainment

Engaged employer

Abuse from customers takes a toll on you - Retail Betting Assistant Flutter Entertainment Employee Review

1.0
17 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Pretty flexible with time off and roster once you work contracted hours No one breathing down your neck while working, once you get the job done there is now issues.

Cons

The abuse from customers who are barred etc is madness, in the whole time i was employed here i had an altercation, got some kid of abuse or verbal threats from punters on the daily. Management dont care either, employee safety is not taken seriously.

Explore other reviews about Flutter Entertainment

5.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great environment to work in with colleagues

Cons

A lot of shifting and restrategization

3.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Good pays for what it is

Cons

The team leader situation is quite messy at the moment. There are two customer service team leaders, and each follows their own set of rules and expectations. This creates inconsistency across the department, where some colleagues receive certain benefits or flexibility that others do not, depending on which team leader they report to.

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