Tac engineer 1 - TAC Engineer Fortinet Employee Review

2.0
15 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Good product and lot of features in the device to learn

Cons

Its is not tac center ...it is call center you have to take calls for 8 hours continuously. They have unwritten rules prescribed by crap managers where they don't understand pain of an engineer. System is crap which doesn't follow standard csat procedure and low efficient engineer in tier 2

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Fortinet Response
8y
We recommend you to walk up to the HR team in this regards and share your concerns .

Explore other reviews about Fortinet

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Leadership can be a bit confused sometimes, but they're really focused on your professional development Merit is well recognized

Cons

Can't think of any to be honest

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid, stable, predictable. Most people are out of the office by 4 or 5 pm. Life is easy and expectations are low.

Cons

Little support for marketing. Fortinet has too many products and too many product lines - and every product owner is fighting for attention of sales. The company is firmly wedded to it's hardware roots. Fortinet has not invested in internal systems. Reporting is awkard and cumbersome, and adaption on enterprise AI is still a long ways off. There are no women in senior roles.

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