It's just OK - Network Support Engineer Fortinet Employee Review

3.0
12 May 2019
Recommend
CEO approval
Business outlook

Pros

The culture is different depending on the department you get. You have hope if you get out of TAC... otherwise, there is not hope for you. You will be miserable forever.

Cons

The TAC has become just a call center over time. It's all about the number of calls answered and how fast you can dismiss customers without letting them feel you just needed to get to the next call to make the numbers (and do it again with the next one, and the next one, and the next one... until your day is over and you made your queue stats look good).

Explore other reviews about Fortinet

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Leadership can be a bit confused sometimes, but they're really focused on your professional development Merit is well recognized

Cons

Can't think of any to be honest

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Solid, stable, predictable. Most people are out of the office by 4 or 5 pm. Life is easy and expectations are low.

Cons

Little support for marketing. Fortinet has too many products and too many product lines - and every product owner is fighting for attention of sales. The company is firmly wedded to it's hardware roots. Fortinet has not invested in internal systems. Reporting is awkard and cumbersome, and adaption on enterprise AI is still a long ways off. There are no women in senior roles.

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