Customer Service Rep - Customer Services Representative Foundever Employee Review

4.0
12 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Great training period, continuous for new products Support team was adequate while you were on the phones Feedback was provided for change that was needed of you on a regular basis Very positive atmosphere

Cons

Can be stressful if you need to meet a quota Health benefits take a while to process Not much flexibility for your personal schedule

Explore other reviews about Foundever

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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